1 Message
Order canceled without warning
Spent a couple of hours placing an Xfinity mobile order and they just canceled the order with minimal information. What an absolute waste of time - I am sorely disappointed.
1 Message
Spent a couple of hours placing an Xfinity mobile order and they just canceled the order with minimal information. What an absolute waste of time - I am sorely disappointed.
XfinityBenjaminM
Official Employee
•
1.4K Messages
11 months ago
@user_njsfr4 Hello! Thank you for reaching out to us here on our Community Forum and we are very sorry that you are having trouble with your order. We would recommend reaching out to our Xfinity Mobile Team directly to make sure your order can be placed with no obstacles. Here is their contact information:
Phone - (888) 936-4968
Chat - https://www.xfinity.com/xfinityassistant/?channel=xMobile
The online order process should also be able to resolve this but if you have any issues, please contact our Xfinity Mobile Team.
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