Visitor

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2 Messages

Wednesday, September 3rd, 2025 6:11 AM

NOW mobile

I have NOW internet and 3 lines ( 3 phones ) with Xfinity mobile.

1 of the phone have 2 sim card slots, can I add a new NOW mobile line to this phone ?

Thank you so much.

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Official Employee

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2.7K Messages

3 months ago

@user_521d20

Thanks for reaching out to us,  to clarify are you looking to add a fourth mobile line? Depending on your account you should be able to add generally up to 10 mobile lines, I recommend reaching out to our awesome Xfinity now mobile team via https://www.xfinity.com/support/contact-us if you have further questions

Visitor

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1 Message

28 days ago

Hi,

I did not get a promotional gift card after 4 months. Where can I call to get a support? I've been calling the customer service more than 4 times but still no resolution. 

I'm using NOW mobile service with bring your own device which had promotion of $100 gift card after 60 or 90 days of activation. It has been more than 120 days, still have not received yet.

(edited)

Official Employee

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1.8K Messages

 

user_t6mkx7 Thank you for reaching out to us here with your concerns. You can check the status of your promotion at the following link https://www.xfinityincentivetracker.com/track. If you are unable to view the status of your gift card Now mobile customers can receive support at https://www.xfinity.com/chat/

 

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