cwradio's profile

Contributor

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27 Messages

Saturday, October 18th, 2025

NOW Mobile set up fee

What happen to the free set up for NOW mobile?   

About ready to pull the trigger from By the Gig plan to Xfinity NOW mobile and It said there is a $25 set up fee.  When I checked last month it was free.

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Accepted Solution

Official Employee

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3.8K Messages

18 days ago

Thank you for reaching out and speaking with us. I hope you have a great weekend!

Problem Solver

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903 Messages

20 days ago

@cwradio They probably had a promo where the setup fee was waived. And now it's over.

Official Employee

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1.9K Messages

19 days ago

cwradio thank you for using the Xfinity Community Forum to reach out regarding NOW Mobile. 

 

I would be happy to look into your options for getting signed up today and that setup fee you are referencing. Please send over a direct message with your full name and complete service address to get started.

Here's the detailed steps to direct message us:

• Click "Sign In" if necessary

• Click the "Direct Messaging" icon (upper right corner of this page)

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list

• Type your message in the text area near the bottom of the window

• Press Enter to send your message. 

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