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user_c8z7um
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8 Messages

Thursday, April 9th, 2026 4:14 PM

Not honoring the promotion

I keep getting the runaround about my e gift cards and its been 3 weeks.  I been called a liar and hung up on.   

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2 hours ago

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XfinityEricB

Official Employee

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3.2K Messages

6 hours ago

 

user_c8z7um Thanks for reaching out to us for help with your e gift card concern. We would be happy to assist you with getting it sent out if it should have been at this point. To confirm is the card for a promotion you signed up for over 90 days ago?

 

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