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Thursday, December 28th, 2023

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Not getting any discounts and that was the primary reason for switching.

I signed up in late Nov 23 with Xfinity mobile I already have comcast internet/cable/phone.   I bought two Iphone 15 Pro Max from Apple prior to sign up.  Comcast was offering a buy one line get one line (applicable to unlimited plans only) for for free for a year by bringing your own device(s) and signing up.  Looking at my mobile not only confirms I am not getting any discounts for those lines but also I am not getting the $30 rate for my 2 unlimited lines (it is hard to be sure as comcast doesn't break down the taxes and phone rate individually on the bill) .  I read all the caveats prior to switching over and it never mentioned any exceptions that would apply to me, otherwise I would not have made the switch.  On my cable bill I am getting only a $10 for a single mobile account that I have been getting all along, I had that line previously (that line reads Xfinity Mobile Discount). In addition I have a Xfinity Mobile Multi- Product Discount With Current Package. (there is no discount applied there ).  That line reads Xfinity Mobile Multi- Product Discount With Current Package.

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