New Poster
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4 Messages
No shipping or tracking for the iphone 12 pro, graphite, 128gb
Does anyone know how to track the phone? I ordered it in the first 10 minutes of the pre order time.
New Poster
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4 Messages
Does anyone know how to track the phone? I ordered it in the first 10 minutes of the pre order time.
Buddyf1
New Poster
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2 Messages
5 years ago
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Willem_P
New Poster
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4 Messages
5 years ago
Hey man, I just got my order updated on the website under devices and billing, it now says iphone 12 pro instead of null null and says free 2 day shipping and not yet shipped, I think they will send emails soon!
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Buddyf1
New Poster
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2 Messages
5 years ago
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Willem_P
New Poster
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4 Messages
5 years ago
i think you can check under billing, I havent gotten an email but in billing I got tracking and stuff on the 23rd, if not just wait, hope you get your guy's phone soon
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jtowns94
New Poster
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2 Messages
5 years ago
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Willem_P
New Poster
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4 Messages
5 years ago
My fed ex tracking says tommorow, keeping my leet fingies crossed to, hopefully bimgus delivers
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ribbitribbit
Regular Visitor
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12 Messages
5 years ago
I ordered an iPhone 12, Blue, 64gb at about 5:05am PDT on launch day. Given delivery date of Oct 23.
Nothing from Fedex, xfinity order status says "not shipped yet" and all customer service can tell me is "yep, it hasn't shipped yet. We don't know anything else."
Very frustrating. Previous year launch-day preorders all went off without a hitch.
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brandon2341
New Poster
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2 Messages
5 years ago
this what they told me when iask about my order.
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Cody_L
New Poster
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1 Message
5 years ago
I will be straight with everyone this whole thing is very upsetting ordered the iPhone 12 and it never showed up so I called and they told me that it got canceled for "unknown reasons" so then I ordered the iPhone 12 Pro and it showed up and then was gone off my account this morning.... called and they said it was under review... I have gave them over 250.00 for the two phones and I just want a refund on my iPhone 12... this whole thing is just so upsetting no one at xFinity Moblie even knows whats going on...
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Ricky26
Frequent Visitor
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7 Messages
5 years ago
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ribbitribbit
Regular Visitor
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12 Messages
5 years ago
Got an email early this morning that my iPhone would be delayed until Monday due to "shipping delays."
Later I got a shipping confirmation with Fedex tracking details.
Would have been nice if Xfinity sprung for the Saturday delivery instead of making me wait until Monday, seeing as the delay is their fault.
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ds86
New Poster
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1 Message
5 years ago
Pre-ordered Oct 16 2020 @ 6:43AM PST
iPhone 12 Pro, Pacific Blue 128GB
No order updates, no shipping notifications, no card charges, etc as of Oct 23 2020 @ 5:15PM PST
At first when I made the pre-order, I was able to see the pending amount on my credit card account but now it is not there anymore. I'm aware that they do not pull money until the phone is shipped. I hope this delay isn't too crazy, I find it hard to believe that it's that delayed for someone who made an order the morning pre-orders opened.
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Xf50
Regular Visitor
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13 Messages
5 years ago
I received notice shipping label was created on Oct. 20 and sent to FedEx. FedEx sat on order for additional two days before shipping on Oct 22nd from Texas. Phone is coming to Atlanta, GA but deliver route shows item went from Texas to Indianapolis IN where it sat almost all day yesterday while it claiming delivery by Oct. 23 by 8pm.
When 8pm rolled in phone finally showed departed Indianapolis at 4:29p.
As of this morning phone now arrived in Memphis TN.
This is the worst. I usually buy direct from Apple but never have I had such a horrible shipping experience.
Item says standard overnight, which means Next Day Delivery. Likely by all accounts I won't receive if received at all until Monday.
I'm new to this service but after this I may stick with AT&T. Horrible.
*Update: Nothing really new, phone moved from Indianapolis to Memphis TN where its been sitting and STILL sitting since Saturday. I contacted Xfinity today and rep told me that the Fedex overnight delivery which my order states is wrong they only use 2 day shipping. The label was created on 20th, shipped 22 and today is 26th. Not sure where 2 day falls in this category however I do not believe this deliver will be made today nor tommorow for that. Really ANNOYED right now and my anger is with Xfinity and Fedex. Dont charge me for something you can't or wont deliver and give excuses as to why it's not received.
TRACKING NUMBER
SERVICE
FedEx Standard Overnight
WEIGHT
2 lbs / 0.91 kgs
DIMENSIONS
9x5x3 in.
SIGNATURE SERVICES
Direct signature required
TOTAL PIECES
1
TOTAL SHIPMENT WEIGHT
2 lbs / 0.91 kgs
TERMS
Shipper
PURCHASE ORDER NUMBER
INVOICE NUMBER
SHIPPER REFERENCE
PACKAGING
Your Packaging
SPECIAL HANDLING SECTION
Deliver Weekday, Direct Signature Required
STANDARD TRANSIT
10/23/2020 by 8:00 pm
************
IN TRANSIT
Arrived at FedEx location
MEMPHIS, TN
GET STATUS UPDATES
Direct signature required
FROM
Fort Worth, TX US
TO
ATLANTA, GA US
MANAGE DELIVERY Manage Delivery. Select to review possible delivery options, below. Clickable.
Travel History
Shipment Facts
Local Scan Time
Saturday , 10/24/202012:39 amMEMPHIS, TN
Arrived at FedEx location
Friday , 10/23/20204:29 pmINDIANAPOLIS, IN
Departed FedEx location
1:21 amINDIANAPOLIS, IN
Arrived at FedEx location
Thursday , 10/22/20208:24 pmFORT WORTH, TX
Departed FedEx location
3:17 pmFORT WORTH, TX
Left FedEx origin facility
12:20 pmFORT WORTH, TX
Picked up
Tuesday , 10/20/20201:04 pm
Shipment information sent to FedEx
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Mohamadsaad
New Poster
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1 Message
5 years ago
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JL33
Regular Visitor
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4 Messages
5 years ago
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