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Friday, September 22nd, 2023 7:14 PM

Closed

No Confirmation

I signed up for xfinity mobile last Friday, September 15, but have not received any confirmation regarding my new service. Could an agent check and confirm or should I sign up again? Thanks.

Problem Solver

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1.3K Messages

1 year ago

@user_e9f99f Hello!

I appreciate you taking time out of your day and want to ensure you’re able to get in touch with an awesome Xfinity Mobile expert to help get this resolved. Due to account security, our options with Xfinity Mobile accounts are very limited. We're unable to perform any device or account specific requests over this platform.
Have you tried calling or texting 888-936-4968, or reached out to our secure online chat at xfinity.com/xfinityassistant/?channel=xMobile where an Xfinity Mobile expert is available 24/7?

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