Visitor
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1 Message
New phone
I have been with Comcast Mobile for several years, 2019 i think. I bought my phone from them, Samsung Android.
I paid off in couple months.
I'm in need of a new phone.
Do I need to buy from them, (which I had to in the beginning, since that didn't contract with Samsung then for currently owned phones) or can I buy a new one, Android have it connected?
XfinityBillie
Official Employee
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2.6K Messages
1 year ago
@user_a6a672 Thank you for taking the time to reach out to us here on our Xfinity Forums. Due to account security with Xfinity Mobile we don't have access to the Xfinity Mobile accounts. You would need to reach out to that department separately by calling or texting 1-888-936-4968 and one of our dedicated Xfinity Mobile specialists are there for assistance 24/7. You can also visit our Xfinity Mobile assistant page, where we have support available thorough chat as well: https://comca.st/3vkGv93.
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