1 Message
New Line Iphone Discount
Is there a way to add a new line to my account and receive the discount on a new Iphone, but use the new Iphone on an existing line on my account. The new line would use their current device. In prior years, this would be easy to do since there was a physical sim card; however, the new iphones have esims.
XfinityThomasB
Official Employee
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1.3K Messages
1 year ago
Howdy @user_d2b482
That new iPhone is super cool, I had just upgraded and need to wait it out, haha. We actually have a dedicated support team for Xfinity Mobile, they are awesome! I wanted to give you the different options to get in touch with them. Below you will find the various option to reach out to see what iPhone options are out there.
Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.
To send a Direct message:
Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
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