T

11 Messages

Thursday, September 21st, 2023 2:26 PM

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New iPhone pre-order shipping. Will they actually be delivered on Sept. 22?

I placed a pre-order for a new iPhone (it was time) and the online ordering system alleges 'delivery by Sept 22'. I say allegedly as today is Sept. 21st and there is zero indication that it has shipped via the "2 day shipping". 

Anyone want to hazard a guesse on how long it will actually take?

Accepted Solution

Contributor

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178 Messages

2 years ago

You can tell by if your payment has cleared or not. They only put a hold on that initial first payment but no money is removed from your account until it's going to ship. Mine cleared yesterday so I expect an email from them today. 

2 Messages

2 years ago

October 1st here. They took my money and haven’t shipped anything. Customer service tried to sell me a second phone and won’t give me any shipping details. They actually said that if I cancelled my order I’d have the pro max in 2 business days. They seemed befuddled when I asked them why I should believe that doing this order now would yield miraculous results when  I ordered the first day of presale. I can’t get anything out of customer service but a sales pitch. Sales or customer service! Pick one and stick to it! I called for customer service not sales. 

Contributor

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178 Messages

They actually said that if I cancelled my order I’d have the pro max in 2 business days.  

I've heard a lot of really stupid things in my life but this statement takes the prize. I really hope you told him/her/them exactly where they could shove that statement! Anyway... are you sure they took your money? They aren't supposed to... I've gotten quite a few phones over the years, they never once took the money until it shipped.



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