1 Message
New $3.33 per month charge per line on Service with unlimited talk and text
Hello - There is a new "Service with unlimited talk and text" fee of $3.33 per line on my xfinity mobile bill. This fee started in November 2023. I currently have the $30 a month plan (4 lines). What is this fee and why is it new? My monthly cost for the 4 lines are now up $13.32 ($3.33 x 4 lines). Has anyone else noticed this?
requa
Contributor
•
141 Messages
9 months ago
My billing (current and most recent completed months) includes the lines for service with unlimited talk and text, but shows "included" in the price column instead of any charge.
0
0
XfinityKrista
Official Employee
•
1.2K Messages
9 months ago
Hello @user_jjx51d, thank you for taking the time to reach out on social media.
We have a specialized team of experts that are able to assist our Xfinity Mobile customers. That team can be reached at 1 (888) 936-4968 via text message and over the phone. If you'd rather chat with a Mobile expert online, that can be done through this link comca.st/3G78PAk. We know our customers are the best part of Xfinity and appreciate you taking the time to give us the opportunity to help.
0
0