Never received gift card

Got hoodwinked and bamboozled by xfinity!! Xfinity ran a promotion if you with another cell phone carrier, if you switch to them as your mobile provider they would pay off the old carrier by giving you a $500 visa gift card. Ever time I called Xfinity, they hounded me to leave Verizon and switch to them.

Finally !  I switched from Verizon to xfinity and traded in my lphone pro max.. Here we go.......Never received the gift

card...and it's been over 3 months. Was not

able to talk to no one on the phone, just kept

being redirected to text messages my

concerns. Did that, and that was totally

useless to the 3rd Degree !! So ! went to the

xfinity store and was there for hours, only to

leave with the same predicament, I came in

with.  They saw I had the promotion and traded in my phone, plus send in the information that was required. But was nit able to rectify the situation  They were Clulless and I was

Dumbfounded! Long story short, Xfinity

STIFFED me with the Verizon bill. 1 had to

pay Verizon off because they would not

close my account till the phone was payed

off. Unbelievable Xfinity would do a long

time Loyal customer this way!! l'm have

multiple services with xfinity and tempted to go to another provider...