Visitor

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1 Message

09/25/2026 1:02 PM

Need to cancel xfinity mobile but already moved abroad

I need to cancel my xfinity mobile plan, however, I have moved abroad and cannot call the customer service number. There is also no way to cancel online/via the app (which I feel is a bit ridiculous). How can I go about cancelling? 

Oldest First
Selected Oldest First

Official Employee

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2.2K Messages

5 hours ago

@sumkaye123 We can assist with the cancellation. I see you've already DMed us. I can continue with you there. 

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