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GrisGrisMan
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New Poster

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6 Messages

Wednesday, September 15th, 2021 6:50 PM

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Need help to cancel Apple Watch line

I simply don't need the service for my Apple Watch any longer. But I can't find any way to delete it as a device from my account and it seems people have had a lot of trouble trying to do so. How can I get this done?

Question

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Updated 

3 years ago

3.8K

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GrisGrisMan

New Poster

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6 Messages

4 years ago

Well, Xfinity is being totally useless in addressing my problem. I want to deactivate an Apple Watch and they seem to have no mechanism for doing that.

Do I have to cancel all my service to get this done?

3

0

XfinityBayley

Official Employee

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33 Messages

We always want making changes on your account to be easy. Please give our Xfinity Mobile Team a call at 888-936-4968 or chat with them here https://comca.st/3kgEpns for assistance with the line. If you have already contacted the team and need additional assistance, please send us a message with your name and internet service address following the instructions below. 

 

 

• Click "Sign In" if necessary

 

• Click the "Peer to peer chat" icon (upper right corner of this page)

 

• Click the "New message" (pencil and paper) icon

 

• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list

 

• Type your message in the text area near the bottom of the window

 

• Press Enter to send your message

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

4 years ago

0

Thirsty247247

Regular Visitor

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2 Messages

this doesn't work, it put you in a loop of questions that do not allow you to cancel the line

3 years ago

0

CCAshley1

Official Employee

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746 Messages

Thank you for getting back to us. The instructions provided is to send us a private  message. When it comes to you apple watch please contact our Xfinity Mobile team for assistance. 

I no longer work for Comcast.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

3 years ago

0

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