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09/28/2026 2:15 PM

Need call logs from April - June 2026

I am trying to see how I can request my call logs on my Xfinity mobile. I closed my account as Xfinity Mobile did not service the new area of my zip code of where I moved. Because my account is closed, I am being told that I need to go to an Xfinity store since I cannot pull the information on my end. Last time I went for a different matter, I wasted $450 on a plane ticket since I was told there was no way for me to request my information via phone or online (I cannot access the account since it's closed) and was told I need to do the same. For context, the closest store is about 8 hours away one way.

Please assist as I legally requesting these documents since I cannot obtain them on my end. 

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