U

Friday, November 10th, 2023 6:29 PM

Closed

need a human being NOW

i have autopay 11/15 scheduled. they are sending me a message of disconnect 11/11

Official Employee

 • 

1.5K Messages

1 year ago

Hello @user_17kzz6

We would love to help! 

Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.

To send a Direct message:
Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line

Visitor

 • 

28 Messages

1 year ago

Good luck, even the human beings at Xfinity are still bots.

 Same answers to the same questions every single time. Always leaving you in the dark and your issues still ongoing.

 Tired of the BS service I’m not receiving, going back to T-Mobile.

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