Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.
To send a Direct message: Click "Sign In" if necessary • Click the "Direct Message" icon • Click the "New message" (pencil and paper) icon • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
XfinityThomasB
Official Employee
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1.3K Messages
10 months ago
Hello @user_17kzz6
We would love to help!
Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.
To send a Direct message:
Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
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user_70b03b
Visitor
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28 Messages
10 months ago
Good luck, even the human beings at Xfinity are still bots.
Same answers to the same questions every single time. Always leaving you in the dark and your issues still ongoing.
Tired of the BS service I’m not receiving, going back to T-Mobile.
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