Visitor
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2 Messages
My XFinity mobile account is unlinked from my xfinity profile
My XFinity mobile account [EDIT: account number] has been unlinked from my XFinity profile, so I can no longer do anything on the account. I want to relink the account to my profile.
XfinityLinda
Official Employee
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2.5K Messages
2 hours ago
@user_p5wpx3 Thanks for posting this question about assistance with linking your Xfinity Mobile profile to your Xfinity profile. Since we're already assisting in DM, we'll continue to assist there. We have to get a ticket opened for you, and we'll need more information. We can return here to provide the resolution after we've resolved your request.
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