Visitor
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2 Messages
My Phone hasn’t shipped yet
I ordered an IPhone 12 last Thursday and it still hasn’t shipped. My money was even returned but no email as to why. When I check my billing on Xfinity Mobile, it still says waiting to be shipped. What is going on and why is Xfinity so bad at communicating these things with customers?
user_9c3c23
Visitor
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4 Messages
3 years ago
I ordered a 12 on the 19th and it hasn’t shipped. My old phone is dead and I can’t access my online banking. Zero helpful communication from Xfinity. I have no phone if my car breaks down and I need a phone for work. Th phone was listed as an in stock item. I’m so angry. Debating just switching to a new carrier because of this. I could walk out of T-Mobile with a phone this afternoon.
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