Mark21842's profile

Visitor

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3 Messages

Wednesday, December 25th, 2024 12:23 PM

My mobile bill

The latest bill note for our mobile phones is wrong. 

Visitor

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3 Messages

1 month ago

I received an email stating that after my current cycle ends my bill would double. We had two accounts with Xfinity home internet/cable tv but sold our house and still have one other internet/cable account at another property. 

Official Employee

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632 Messages

Good morning @Mark21842 I appreciate you taking time out of your day and want to ensure you’re able to get in touch with an awesome Xfinity Mobile expert to help get this resolved. Due to account security, our options with Xfinity Mobile accounts are very limited. We're unable to perform any device or account-specific requests over this platform.

You can reach the Xfinity Mobile team via any of the options below.

Text Message: 888-936-4968


Phone: 888-936-4968


Chat: xfinity.com/xfinityassistant/?channel=xMobile

 

 

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