My Internet Connect plan has been 75Mbps. It cost $19.99 in 2022. Now it's $15 more. Was it simply a rate increase or an error?

@XfinityEdgardo​ Don't understand how to use this community chat room. I refuse to mark your answer as the accepted answer. I got all the answers I needed after many phone calls, live chat transfers, etc. Despite what you said and the Xfinity website said, there was no auto-application of the credit balance in my Xfinity Internet Account to my Xfinity Mobile Account for all of 2022. The $15/m increase for Xfinity Internet kicked in on January 1st 2023 as 2022's lower rate was just a promotion price for the first year, and I did finally get confirmation through a phone call last week. I am not going to challenge the increase for internet service in 2023 as I can't find the carbon or if there ever was one. Sounds about the usual 2-year bundle with various baits, traps, bundles and different end-dates. Xfinity reps should not have kept promising credit back to my card or claimed to be filing paperwork or request for the auto-application of the ACP credit toward the Xfinity mobile bill, should not have subjected me to ever-longer transfers to a supposed dedicated ACP team/rep all those months of communication, only to have the live chat hang, and nobody at Xfinity either didn't know or didn't want to follow through - it was an ordeal before last week's single transfer to the right person at long last. In the end, my ACP credit balance will be used up in no time on the $41.xx Internet bill now in 2023. Will just find a new provider at end of Dec 2023, 2-year anniversary hurray, sell my short shares in Comcast. Gees, How was your chat an Answer but a lame offer of help all over again. If only your colleagues working the front line are equally well-trained like you. I wouldn't want to engage in another round of communication with yet another superficially pleasant rep with no follow-through. This Comcast customer is exhausted.

Close this case if you can, pat yourself on your back if you must. If you are worth anything, forward my complaints to your higher ups about what ACP customers and customers of bundles have to face every single year without reminders/communications of end-dates. All I can say is, at least there are no reps tearing their hair out, getting frustrated in return with me, at me and so forth this time around compared to 2 years ago. I need to decompress, cut the cord, again.