jacqlennon's profile

New Poster

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3 Messages

Monday, July 4th, 2022 6:08 PM

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My Caller ID shows someone else's name when I call a landline.

I have owned the same mobile phone number for over 20 years now. About 2 years ago I cut AT&T loose for Xfinity Mobile. All was great until a few months ago all of a sudden I started showing up as someone else when I called a landline. I have spent several hours on the phone with Xfinity and they all assured me that it would be fixed within 72 hours...NOTHING! This is a serious issues as I use this phone for business and people do not answer based on the unknown caller id. The bizarre thing is that I have had this number at least 20 years! I'm about to dump Xfinity and find something that works. Any suggestions?

Problem Solver

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773 Messages

3 years ago

Here is a link with some info on the issue:

https://support.sip.us/hc/en-us/articles/360015059391-What-is-CNAM-

Here is a link that might help you correct your CNAM:

https://www.truecnam.com/truespam_scores

Please let us know if you are successful with this or another method?

New Poster

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3 Messages

@DaveO3​ thank you. I updated my listing with cnam. Fingers crossed that this works eventually.

Problem Solver

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773 Messages

We’re you successful?

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