1 Message
My bill
Two things
1. You charged me for mobile service $57.44. I do not have Xfinity Mobile. This is the second time you done that. Please REFUND ME ASAP
2. Why has my bill increased to $112.00 from $72 for cable TV?
1 Message
Two things
1. You charged me for mobile service $57.44. I do not have Xfinity Mobile. This is the second time you done that. Please REFUND ME ASAP
2. Why has my bill increased to $112.00 from $72 for cable TV?
XfinityThomasB
Official Employee
•
1.3K Messages
1 year ago
Hello @user_lml4vr
Happy to help investigate billing details for you.
Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.
To send a Direct message:
Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
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