Visitor
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1 Message
Mobile voicemail not available
I recently switched to xfinity because I have cable and internet and they been great all this years. Sadly can't say the same thing about mobile. I had them for 3 weeks and I regret it. Been trying to get my voicemail to work. Talked to 4 different people who all assured that after an update my voicemail would work. Still no voicemail and they seem to not know how to fix the problem. Apparently been going on for a while from I read Here.
EG
Expert
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110.3K Messages
2 years ago
The concern is not "Community Center" help related. Thread moved here to the proper help section for assistance.
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CCDaryl
Problem Solver
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828 Messages
2 years ago
Thant would be frustrating! I appreciate you taking time out of your day to reach out to us in our Forums, and sharing with us your concerns with your Xfinity mobile. I want to ensure you’re able to get in touch with an awesome Xfinity Mobile expert to help get this resolved. Due to account security, our options with Xfinity Mobile accounts are very limited. We're unable to perform any device or account specific requests over this platform. Have you tried calling or texting 1 (888) 936-4968, or reached out to our secure online chat at xfinity.com/xfinityassistant/?channel=xMobile where an Xfinity Mobile expert is available 24/7?
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user_07b422
Visitor
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3 Messages
2 years ago
I’ve spent many many hours with Xfinity tech support. I have not had mobile voicemail for over a YEAR AND A HALF!! No one can figure it out after phone resets, network reset, new SIM card and Apple support says it is not my phone. There’s a weird glitch on Xfinity’s end. I have 5 phones with service and the other 4 do not have the issue. Pretty frustrated here too.
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