1 Message
Mobile transfer
Hi, I am furious. I was on the phone between Verizon and Xfinity for approximately 5 hours today. I’m trying to transfer my mobile from Verizon to Xfinity. After 5 hours my phone is still with Verizon. I guess I have to stay with Verizon since no one from XFinity can help me. Please do not tell me to call Customer Service
Efox717
8 Messages
9 months ago
I have been going through a nightmare with the people of xfinity. I see some people are filing police reports and with the BBB. I think it's time to do the same. I'm furious
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XfinityBrianH
Official Employee
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787 Messages
9 months ago
@user_eb2fd4 Can I ask that you reach out privately, so we can cover the details of your account. You can start by clicking the chat icon located in the top right corner of your forums page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions.
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