1 Message
Mobile promo
I purchased an internet and mobile bundle with a Black Friday promo last November ( internet + mobile for 35 dollars ) and the bill is still coming in. I have spoken to numerous agents but they keep telling me that it will be refunded soon. (Some even walk away without even talking to me.) What can I do to get my promo back, I am spending so much time on this.
XfinityAldrik
Official Employee
•
2K Messages
15 hours ago
Thank you for reaching out to us @user_juqwi9! We can certainly take a further look at this Black Friday Promotion concern. I noticed you have also sent a Direct Message. Please be reminded that sending unsolicited Direct Messages to an Official Employee of the Xfinity Community Forum, is a violation of Forum Guidelines. In the future we ask that you please wait to be invited to send us a Direct Message. We will be responding to the Direct Message soon.
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