Visitor
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1 Message
Mobile porting promo
I ported 2 phones from consumer cellular and activated with Xfinity. One was Feb 26th the other was March 1st 2026. The promo at the time was 200.00 for each line ported. I have waited the 90 days and still haven't gotten an email or anything concerning the promotion. How do I get the 200.00 per line visa gift cards?
XfinityDuron
Official Employee
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810 Messages
9 hours ago
I understand the importance of receiving your promised gift cards. I will be more than happy to help with your request. To begin, would you mind sending me your name and the address to your account in a Direct message?
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it.
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