Visitor
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1 Message
Mobile Plan not showing under Services
My mobile plan is not showing under my services. It appears to load and then disappears. I believe my account needs a hard re-sync from the back end. Can a support engineer help me please? This is driving me crazy
XfinityQuemekia
Official Employee
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1.6K Messages
1 hour ago
I completely get it @user_mvoycq watching your plan tease you by loading and then vanishing would drive me crazy too! Is this happening on both the Xfinity app and online? Have you already tried the classic uninstall and reinstall trick? What happens when you try to sign in online?
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