Visitor
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2 Messages
Mobile plan changed without my permission
I changed the phone to a new device on 1 of my lines. Where previously I could manage my usage between 1gig - 3 gig or 10 g - I now only have the option of 1g or unlimited. I want my original plan back
user_mlg2wj
Visitor
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2 Messages
4 hours ago
It's more than frustrating how difficult it is to reach someone at Xfinity mobile. I have called the customer service number twice today and been caught in an endless loop of automated voices - ultimately never being connected to anyone for help. I sent this original message 4 hours ago and a couple hours ago tried a direct message to xfinity support as others had recommended. Crickets chirping on every avenue I have tried to reach someone...........
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