U

Monday, September 11th, 2023 9:23 PM

Closed

Mobile Phone

My Bill Is Due 9/11/23

I Don't Get Paid Until Friday  9/15/23

Official Employee

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1.4K Messages

1 year ago

Hi, there @user_fcc115 Thank you so much for taking the time to reach out to us regarding your Mobile bill. I definitley understand your concerns on not being able to pay until payday. Due to account security, our options are limited on this forum. Have you tried calling or texting 1 (888) 936-4968, or reached out to our secure online chat at xfinity.com/xfinityassistant/?channel=xMobile where an Xfinity Mobile expert is available 24/7?-Richard

Official Employee

 • 

1.4K Messages

1 year ago

Hi there, @user_fcc115 I hope your Friday is going good! I'm just following up with you to see if you were able to contact our Mobile department to get your billing taken care of?-Richard

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