U

Visitor

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1 Message

Monday, June 16th, 2025 4:25 PM

Mobile number issues

My number is associated with the previous owner and now all my personal info is connected to this individuals name 

Official Employee

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2.1K Messages

16 hours ago

 

user_dqk266 Welcome to our community forum! Thank you for reaching out so we can make sure your phone number is not attached to another account. Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Include your name and address so I can find the account and get started on a resolution. 

 

 

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