Contributor
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96 Messages
Mobile Network not available
Today my phone will not allow me to make calls. When I dial the number it indicates dialing and after some minutes, I get the message mobile network not available. I have tried all of the fixes I can find on the Internet and nothing works. Any suggestions?
CCShaina
Problem Solver
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393 Messages
2 years ago
@patg01 Thank you for contacting our team here at the Xfinity Community Forums regarding your issues with making outbound calls on your mobile phone. I want to ensure you’re able to get in touch with an awesome Xfinity Mobile expert to help get this resolved. Due to account security, our options with Xfinity Mobile accounts are very limited. We're unable to perform any device or account-specific requests or support over this platform. Support information for XM can be found at https://www.xfinity.com/mobile/support
You can also contact our Xfinity Mobile support center via any of the following methods:
• SMS Text Message: 1 (888) 936-4968
• Phone: 1 (888) 936-4968
• Chat: https://xfinity.com/xfinityassistant/?channel=xMobile
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