MOBILE FRAUD!!!

I did not request, authorize, or set up this mobile line. I have repeatedly contacted Xfinity to report the issue, yet I continue to be given the same response that a claim is being opened or that someone will assist me. Despite these reports, I am still seeing autopay attempts for a mobile line that I never authorized.

At this point, I am extremely frustrated with the lack of resolution. I have reported this as potential fraud multiple times and have been passed around without receiving a clear explanation, resolution, or confirmation that the unauthorized line has been permanently removed and that the associated charges have been stopped. Payments are still setup on autopay and they have yet to been able to even stop the autopayments!!! This is ridiculous!! 

They are carelsss and at this point I might have to consider legal action!!