1 Message
Mobile Billing Issue
I’ve reached out recently to xfinity support to cancel my mobile lines.
I never used the service as I moved and have attempted to cancel the service, but continue to be charged.
I was told in my last communication that I would not have to pay what has been billed. Yet the balance to remain and grow. Any support would be appreciated.
XfinityDilary
Official Employee
•
1.7K Messages
9 months ago
Hello, @user_o4z1g2. Thanks for posting on our community forums. I'm sorry to hear about your situation. We'd like to help in any way we can. To confirm, have you reached out to our Xfinity Mobile team to discuss the Xfinity Mobile cancelation already? We recommend you reach out by phone at 1 (888) 936-4968, Text, or by using our Chat Assistant.
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