Visitor
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1 Message
Mobile bill
We are getting a bill for mobile when we do not have that service we have only have wifi with Xfinity.
Visitor
•
1 Message
We are getting a bill for mobile when we do not have that service we have only have wifi with Xfinity.
XfinityThomasA
Official Employee
•
4K Messages
10 hours ago
Hello, user_2m9gj6! Let's take a closer look together. Please send us a Direct Message.
On a Desktop:
Make sure you’re logged into the forums.
Click the Direct Message icon in the top-right corner of the page.
Click the New Conversation icon to start a message.
Note: If the New Conversation icon is disabled, go to Profile Settings, uncheck “Opt Out from Direct Messaging,” and click Save.
In the “To:” field, type “Xfinity Support” and select the Xfinity Support handle with the blue checkmark to send your message.
On a Mobile Device:
Make sure you’re logged into the forums.
Tap the New Conversation icon.
In the “To:” field, type “Xfinity Support” and tap the Xfinity Support handle with the blue checkmark to send your message.
How to: Direct messaging within the forum
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