Mobile bill

My bill is wrong. Why do I have to spend hours on the phone for you to not fix it. I'm ready to quit you after 1 month because this is not saving me any more than at&t. They told my we should not have ordered online. We should have called. So it's my fault your system is flawed? Why do you offer it then?

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XfinityShawn

Official Employee

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1.7K Messages

2 months ago

user_3wqqjm My team can definitely help you with your billing concerns today. To send a direct message, please click on the chat icon in the top-right corner of the screen, and select "Xfinity Support" to initiate a Direct Message.
Click "Sign In" if necessary
Click the "direct messaging" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it

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user_3wqqjm

Mobile bill

XfinityShawn

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