1 Message
Mobile Address change
I moved from my old address and the USPS is using a temporary address. My new apartment will not be ready until August first. On August 1st, I will get a permanent address with the USPS. I temporarily stay with my sister.My sister has Xfinity so I can't use her address as a temporary address because she has Xfinity service therefore my temporary address will interfere with her service.
XfinityMartyR
Official Employee
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1.3K Messages
1 year ago
Hello @user_8123c3, thank you for reaching out to Xfinity Support over our Community Forums.
Unfortunately, we are a bit limited when it comes to assisting our Xfinity Mobile customers over social media, and Forums due to security, and authentication requirements. We can help with general questions, and troubleshooting. Since this is an account specific concern with your location, we would have to direct you to the Xfinity Mobile Team. You can contact our Xfinity Mobile support center via any of the following methods:
• SMS Text Message: 1 (888) 936-4968
• Phone: 1 (888) 936-4968
• Direct Chat: https://www.xfinity.com/xfinityassistant/?channel=xMobile
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