2 Messages
Mobile activation successful, but no service.
I just got my sim cards for my phone and my wife's phone. I followed the prompt online at the xfinitymobile.com/activate, transferred our numbers, and it completed successfully on both. However, neither phone is connected to xfinity mobile, and we can't call or text.
XfinityMarcos
Official Employee
•
1.7K Messages
1 year ago
Hello @Damanpeach, thank you for taking all of those self-service steps to get your phones activated. Are you still having issues with connecting to the Xfinity Mobile network?
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