mailbox number

@tuffigirl you were right on the money--thank you so much for being apart of the Xfinity Support Forums and helping other community members out.

 

@user_f9199c, here is how you would access your voicemail box for Xfinity Mobile for Apple and Android Devices. The Xfinity Mobile Support articles linked below have additional details as well. 

 

 

How to Access Voicemail on Android

 

Access voicemail from the Voicemail app

The Voicemail app comes pre-installed on your Android phone and can be found within Applications. The app is designed to already know it’s you, so there’s no need for you to sign in. However, if for any reason it doesn't recognize you, you will be asked to sign in upon opening the app for the first time.

To sign in, enter your primary Xfinity username and password.

 

Once you access your voicemail, you can listen to messages in any order, create a custom greeting within Settings, and read messages as text transcriptions — all at no extra charge.

NOTE: If you aren't connected to the Internet, you will not be able to access new voicemails through the app or use certain features. In this case, use the other options here to access your voicemail.

Access voicemail from your phone's dial pad

There are three ways to access your voicemail using your phone's dial pad. You can:

• Press and hold 1
• Dial *86
• Dial your Xfinity Mobile phone number

 

Set Up or Access Xfinity Mobile Voicemail for Apple

 

Access voicemail from your phone's dial pad

There are three ways to access your voicemail using your phone's dial pad. You can:

• Dial your Xfinity Mobile phone number
• Press and hold 1
• Dial *86

Access voicemail by calling from another phone

If you don’t have your iPhone with you, you can access your voicemail from any phone. Here’s how:

1. Dial your Xfinity Mobile phone number from any phone
2. When your greeting begins to play, press #
3. Enter your PIN
4. Follow the prompts to access voicemails or change options