Visitor

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1 Message

Friday, April 25th, 2025

live chat

Your live chat is misleading.  It's very frustrating; I want to speak with a live person about adding mobile service.  You get stuck in the unhelpful automated chatbot.  If you can't get to a live assistant ,then don't say it is live. If you want happy customers who want to expand their service, you need to talk to them. 

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Problem Solver

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872 Messages

3 months ago

@user_j3bhkk You can reach Xfinity Mobile at 888-936-4968.

Visitor

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1 Message

2 months ago

Comcast live chat is such a joke. The automated system is extremely frustrating and not helpful whatsoever. None of the things I am typing in are being acknowledged. Every response I give them, all they do is repeat the same question over and over and it is the stupidest thing ever

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