Visitor
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1 Message
Live agent impossible to reach
I have been calling and chatting with a stupid ai for 45 minutes?????? Asking for live agent,is this normal???I need someone to reach out regarding my bill
Visitor
•
1 Message
I have been calling and chatting with a stupid ai for 45 minutes?????? Asking for live agent,is this normal???I need someone to reach out regarding my bill
XfinityAmira
Official Employee
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4.8K Messages
5 hours ago
Hello user_8ibh27! Thanks for reaching out on our Xfinity Forum regarding this billing concern. I am sorry for the lack of support you've received so far, but my team is here to help. To get started, can you please tell us a little more about your billing concern?
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