Visitor
•
1 Message
Leaving this horrendous company after 10 years
Beyond awful customer service. Call after call over the years. No help-zero-they just keep transferring. They keep telling me I don’t have a cell account (3 lines-10 years). Now no ability to pay my bill online. Been trying for 4 days. Another customer said it…”billion dollar company-can’t pay your bill online”.
bye bye Xfinity. Good riddance!
XfinityBillie
Official Employee
•
2.6K Messages
11 months ago
@vjrowan This is never the experience we want for our valued customers. When you call in are you calling 1-888-936-4968 to speak with out expert Xfinity Mobile agents? If you have tried that number and they weren't able to locate your Xfinity Mobile lines, have you also tried chatting with the Xfinity Mobile team here: https://comca.st/3vkGv93.
0
0