Issues with social security being wrong agian...

This issue has been fixed twice for it to be an issue again. How is it possible to change my social without me doing it... I would love it if I could buy a phone without this being an issue. I talked to a support agent on the 23rd and I called the number he told me to call back about the issue and it was the number to the Social Security office... 

[Edited: "Person Information"]

Is this a normal response???

I want to upgrade my phone without running into this issue every other time. Please help.