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Wednesday, August 21st, 2024 12:28 AM

Issues with getting credit applied to my account. [Edited]

I was told by a few Xfinity employees that I have a credit on my bill and it is still not there I was told that two weeks ago last week and I was told yesterday that it would be on my account today by 4pm well it is still not on my account.  I was in a chat with Xfinity today starting at 4pm and just left the chat because they keeped sending me to someone else and the credit is still not on my account.  I should of never signed up with Xfinity but I thought they where better then Breezeline. 

Official Employee

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842 Messages

2 months ago

 

user_zibeoo Can you please send us a DM. You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions. 

 

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