Contributor
•
128 Messages
Is Visual Voicemail supposed to work anymore on Samsung phones?
I kind of forgot about this because I used to have it on my old Samsung phone several years ago then it just seemed to go away and not work on my S21 the past couple years. Doing a search, I can't seem to find any updated info on this. Is visual voicemail supposed to work now on Samsung phones (I have a S23+ now)? If so, what steps need to be taken to use it? I downloaded the Xfinity Visual Voicemail app and installed it and it says it is not compatible with this phone and to use the one that came preinstalled.
CCAmir
Gold Problem Solver
•
7.2K Messages
2 years ago
Hello and thank you for creating a post with these concerns. For further assistance please reach out directly to Xfinity Mobile team. The expert mobile team can be reached at 1-888-936-4968. They are available 24 hours/day, seven days/week. You can also reach out using this link https://comca.st/3CKnZdO. Scroll down to the bottom of the support page and click "Ask Xfinity". If you have any further questions or concerns, please don't hesitate to reach out.
0
0
AKM510
3 Messages
1 year ago
Did you get this resolved? I'm having the same issue with an S23 Ultra
0
0
AKM510
3 Messages
1 year ago
Did you get this resolved? I'm having the same issue with an S23 Ultra
0
0
requa
Contributor
•
141 Messages
1 year ago
Xfinity Visual Voicemail is working fine on my Galaxy S22, including transcription. It took some effort to make it work properly, and I've posted about this a few times before. On my pone the installed current version was not working properly. I uninstalled it then reinstalled a prior version (2.9.0.007) obtained from an APK repository and confirmed it was working. I then triggered an update to current version 2.10.0.006 and confirmed it is still working properly. I then repeated on my wife's S22 with the same results. I do not know whether this will also work on the S23, but it is worth a shot.
Dan
1