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iPhone XR incompatible technology
I have a 2 month old iPhone XR that was bought and unlocked from AT&T.
When I brought the phone to the Xfinity store to port it, based on the IMEI number it was incompatible tecnhology. The store tried a blank sim and it didnt work. They want to sell me a new phone for $650, with minimal trade in.
I took the phone tio the verizon store, swapped in a live SIM and it worked to make calls !!!
What can Xfinity do about using this phone? When will the problem be fixed.
If I buy an Xfinity phone and later want to go to another network, ATT verizon or others, will the new phone work on all networks
Thanks
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Accepted Solution
MEGEDH
Contributor
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84 Messages
5 years ago
The iPhone XR model 1984 is the only model sold in the US and is compatible with all of the providers. Do you happen to have a Public Beta or Developer IOS software version on the iPhone? I had that happen to me with a Public Beta version of IOS and Xfinity would not recognise it until it was restored to the current version.
Also if you purchased a new phone from Xfinity, it would work with other providers once it is unlocked.
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