Visitor
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3 Messages
Iphone 15 pre order status
I preordered an iphone 15 pro max about 2 weeks ago and can't tell when it will ever be shipped. I haven't received an update from xfinity. I've logged into xfinity.com but can't find any info. Is there a way to check or do I need to go to a store?
Mimi-42
3 Messages
1 year ago
Same situation! I need mine ASAP for a once in a lifetime trip!
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XfinityLinda
Official Employee
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1.4K Messages
1 year ago
Thank you for connecting with us, @user_4ca7a1. Sorry to hear about the trouble getting information about your new iPhone Pro Max. You are welcome to log into our Xfinity App, and select Services > then Mobile lines and data usage under the Mobile section. This will give you details about your devices. If the information is not there, please reach out to our Xfinity Mobile experts using one of these methods:
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