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user_3cb27f
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18 Messages

Monday, September 12th, 2022 12:25 AM

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iPhone 14 Shipping Times

Hello, I saw a shipping thread created for the iPhone 13 so I'm creating this one! Let's update each other on the shipping processes for the phones. I ordered the 14 pro max in space black 128gb and my date is scheduled for September 30th but I already lost the cancel button and received a trade in email and the phone shows up on my account now. Is anyone else seeing this?

Question

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Updated 

3 years ago

16.6K

104

user_74996b

Visitor

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1 Message

3 years ago

Gold pro max, 128 gb, picked up by fedex and scheduled for delivery tomorrow. Ordered 9/11

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CCLamont

Problem Solver

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519 Messages

Hey there. Our support team would love to help with your order. I appreciate you taking time out of your day and want to ensure you’re able to get in touch with an awesome Xfinity Mobile expert to help get this resolved. Due to account security, our options with Xfinity Mobile accounts are very limited. We're unable to perform any device or account specific requests over this platform. Have you tried calling or texting 1 (888) 936-4968, or reached out to our secure online chat at https://comca.st/3LoqtUg where an Xfinity Mobile expert is available 24/7? @user_74996b

I no longer work for Comcast.

3 years ago

0

user_b0a8cc

Visitor

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4 Messages

3 years ago

Update: ordered a gold PM 256GB and a black PM 256GB. The gold is scheduled to be overnighted for Saturday delivery, no info on the black yet.

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user_f98314

Visitor

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6 Messages

3 years ago

My package finally shows picked up by FEDEX and scheduled for delivery tomorrow morning!  Agree with others that give XM credit for shipping priority overnight with Sat delivery (to locations where they can).

1

Rkmuhammad5457

Visitor

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8 Messages

@user_f98314​ I’m very grateful, as info mine is overnight to Philly 14PM 512gb Black 

3 years ago

0

ribbitribbit

Regular Visitor

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12 Messages

3 years ago

Mine just now shows it was picked up... but Monday delivery! Annoyed because Saturday delivery is *definitely* available in my area. Don't understand why most people seem to be getting it but a few of us are not. :(

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user_f98314

Visitor

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6 Messages

@ribbitribbit​ Bummer … I don’t understand that …. I thought they were doing it wherever they could based on other comments here. 

3 years ago

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user_1982c8

Visitor

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1 Message

3 years ago

For anyone with an original 9/30 delivery date, do you have any update on the actual estimated date? Do you think we will receive these before then?

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user_3cb27f

Visitor

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18 Messages

@user_1982c8​ I didn’t get an update yet all I have is the missing cancel button and my trade in email telling me that they want my trade in by 10/1 it’s also showing under my devices I’m also 9/30

3 years ago

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Muzickallynclined

Contributor

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20 Messages

3 years ago

Well I was advised that the A14PM 512 GB I ordered on 9/9 will be received on 9/19 (originally scheduled for 9/30).  The reason being my ordered was cancelled 3 times due to verification glitch in system and I had to go into store to place the 4th order.

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TAJ99

Contributor

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33 Messages

3 years ago

I finally got my or order has shipped email and it's a overnight as well for tomorrow before 12pm, and I have 512 Space Black 14 Pro Max

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user_613504

Visitor

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3 Messages

3 years ago

Hey quick question to anyone I noticed the Apple Watch 7 is the same price as the watch 8 do u think the 7 will drop in price on xfinity mobile website ?. And just got tracking information for iPhone pro max 14 schedule delivery tomorrow 😎

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TAJ99

Contributor

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33 Messages

@user_613504​ I seen that as well I don't know what that's about 

3 years ago

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user_613504

Visitor

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3 Messages

Yeah there exactly same price going visit for a few see if price drops grab the 7 

3 years ago

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Rkmuhammad5457

Visitor

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8 Messages

3 years ago

Official email from xfinity regarding my order arriving tomorrow 9/17 very happy, 14PM 512 black with FedEx tracking number

(edited)

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use_me

Visitor

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1 Message

3 years ago

14P 1TB Space Black. Orig delivery was 09/16. Ordered 09/09, submitted 3min after release w/confirmation of order 4min, conf email 20 min later. Today, Around 1030pm MST FedEx app shows a label with a ship date of today and standard overnight weekday, est delivery Monday. Device still greyed out. No number assigned. Never had a cancel button. No email from XM. Card still not charged. 

11:10pm MST. Email from XM order shipped. FedEx app shows label only with a disclaimer, “Estimated delivery Monday 09/19. Delivery date may be updated once FedEx receives the package.” Still shows deliver weekday so the date can only be pushed further at this point.  

12:03am MST. Card charged. FedEx doesn’t have package. 

(edited)

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Rkmuhammad5457

Visitor

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8 Messages

Received 14PM 512gb Black yesterday 9/17 around 10:30am et , I’m in Philadelphia, ordered prerelease 9/9 around 8:10am et

3 years ago

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XfinityThomasB

Official Employee

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1.9K Messages

Hello! Thank you so much for reaching out. Our Xfinity Mobile team is amazing! I am sure that we will be able to get this figured out. To touch base with them, I included the contact information here below. 

SMS Text Message: 1 (888) 936-4968
Phone: 1 (888) 936-4968
Chat: https://comca.st/3eZTiuf

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

3 years ago

0

Muzickallynclined

Contributor

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20 Messages

3 years ago

Well I received one of the two phones this morning:  A14PM 256 Silver.  It was delivered at 9:15 am EST.  Now I am waiting for the 512GB Space Black 😕

As anyone else received their devices yet?

(edited)

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Solid86

Visitor

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9 Messages

3 years ago

Got my 14PM 512 in black but the website wont let me activate it and the support number tells me the office is closed....good job.

(edited)

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bgrieser12

Contributor

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30 Messages

@Solid86​ activation link also doesn't work for me. like seriously Comcast?

3 years ago

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Solid86

Visitor

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9 Messages

Must not be an isolated issue since the main phone support callback time is over a 2 hour wait.

3 years ago

Muzickallynclined

Contributor

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20 Messages

Welp…..I just found out that I will not receive my A14PM 512GB until 9/30 even though I ordered it on 9/9 @ 8:15 am.  But good things come to those who wait🙂 ☹️

(edited)

3 years ago

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user_3cb27f

Visitor

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18 Messages

3 years ago

Update for some with 9/30 confirmation dates. I reached out to support and they told me that I will receive the phone before Wednesday. I would check with them to see where your order is

4

Muzickallynclined

Contributor

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20 Messages

@user_3cb27f​ It would be nice if mine will come early.  They keep telling me 9/30 and I ordered mine on 9/9 @ 8:15 am

3 years ago

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user_3cb27f

Visitor

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18 Messages

@Muzickallynclined​ Here’s more clarification on what they said disregard the bottom portion i cleared that up as well

(edited)

3 years ago

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user_1eb1c8

Visitor

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8 Messages

@user_3cb27f​ they told me they were on backorder and i wouldnt get mine until the 30th🫤

3 years ago

0

user_3cb27f

Visitor

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18 Messages

when did you order and what is the date on your confirmation?

3 years ago

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user_5d4a36

Visitor

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4 Messages

3 years ago

I ordered mine on 9/11 and I was told it’d be delivered between 9/17-91/19 but that it’d likely be delayed. Anyone else have any updates?

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user_5d4a36

Visitor

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4 Messages

3 years ago

I ordered mine on 9/11 and was told the delivery date to be 9/17-9/19 but then said it’d likely be delayed. Anyone have uodates? 

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