Iphone 14 Pro Activation

UPDATE:

I was able to get a hold of someone in support that has fixed my phone. They reactivated my previous phone (12 Pro) and then added an eSim to my 14 and reactivated. My issue is now resolved.

Received my new Iphone 14 Pro and couldn't activate the E-Sim like everyone else here. Got a hold of support on the phone last night (9/16) They attempted to do the transfer by setting up a new line on my iphone 14 pro, deactivate my old line, and then reactivate my old line on my new iphone 14. I'm now unable to use my original number and can not pair either phone to it. "My Devices" is showing that my Iphone 14 pro is paired to my old number and the new number. Whenever I make calls or texts my new number is being utilized.

Today (9/17) I spent over 3 hours in the Xfinity store for them to shrug their shoulders and say the can't figure it out or fix the issue. They told me my old number is still preserved but they are unable to reactivate my new Iphone to it at the moment.

Any thoughts on how can I reactivate my original number on the 14 Pro? I can't believe how terrible this whole process has been.