Visitor
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1 Message
Internet w/Mobile Discount
I recently switched my account from an employee account to a standard account. I had mobile service swapped from the previous account to the new account, but I don't see the discount I'm supposed to get.
Also, my mobile service still shows up under my previous account.
Please help.
XfinityBenjaminM
Official Employee
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2K Messages
2 years ago
@user_8711ff Hello! Thank you for reaching out to us here on our Community Forums. We would recommend reaching out to our Xfinity Mobile Team directly so that you can get your account corrected. Unfortunately, we don't have access to XM systems from here so they will be able to get everything taken care of for you. You can reach them by using either of these methods:
Phone - (888) 936-4968
Chat - https://www.xfinity.com/xfinityassistant/?channel=xMobile
They are excellent at all things Xfinity Mobile and will certainly be able to take care of you.
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