Visitor

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1 Message

Friday, April 17th, 2026 5:35 AM

International plan not working

I signed up for the international plan on April 2 in the Xfinity store. They assured me it was all set. I am now in Australia and it is not working!!!!

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Official Employee

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1.3K Messages

11 hours ago

Hi there @user_9b9586 We want to get that phone working for you. Please reach out to Xfinity Mobile International Support for Customers Traveling Abroad at 1-720-728-5462

Hours of operation

7:00–1:00 AM Eastern Time (ET), seven days a week

Expert

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117.4K Messages

2 hours ago


Concern moved here to the Xfinity Mobile help section.

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